Refund Policy
Hey there, I want to make sure you’re clear about how My refund policy works. Please take a moment to read through this before proceeding with our services.
How This Policy Applies
This refund policy covers all the services I offer. By choosing to work with me, you’re agreeing to the terms outlined below.
Initial Consultation Fee
Just so you know, any initial consultation fees you pay are non-refundable. These fees are for the time and effort I put into understanding your project.
When Refunds Apply
Refunds for services are considered in these situations:
Project Cancellation: If you decide to cancel the project before I start working on it, I might offer a partial refund based on the work that’s been done already and any costs incurred.
Quality Concerns: If the work I deliver doesn’t match what we agreed upon and can’t be fixed to your satisfaction, you could be eligible for a refund. I’ll assess this on a case-by-case basis.
Getting Your Refund
If you need a refund, reach out to me at [email protected] with the details. I’ll review your request and aim to get back to you within 2 Business days. If your refund is approved, I’ll process it using the same payment method you used.
Instances Where Refunds Don’t Apply
Just so we’re clear, refunds won’t happen in these cases:
The project is done and meets our agreed-upon terms.
You’ve given the green light on the final deliverables.
You request a refund more than 7 Days after I complete the project.
Unexpected Situations
Life can throw curveballs. If something unexpected comes up, like technical glitches or events beyond our control, I’m here to work with you on a solution. This might involve rescheduling or partial refunds.
Questions?
If you’re unsure about anything in this refund policy, drop me a message at [your contact email]. I’m here to help.
By choosing to work with me, you’re agreeing to the terms laid out in this refund policy.
Last updated: 1/08/2023